Your Privacy Matters

Cumberland Street Clinic is committed to maintaining the privacy, confidentiality, and security of your personal and health information in accordance with Australian law and general practice accreditation standards.

• We collect information necessary to provide safe and effective care
• Your information is handled in accordance with the Australian Privacy Principles
• We use secure systems for clinical records, online bookings, and documentation support
• We take reasonable steps to protect your information from misuse or unauthorised access
• We may use AI tools to assist doctors and staff with note-taking
• CCTV is in use for safety in public areas
• You may request access to or correction of your information
• Complaints are managed through a formal process

Please click here for our full privacy policy

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